Shipping policy

Shipping Policy

At The Monkey Club, we are committed to delivering your favorite fashion styles safely, efficiently, and with care. Please review our shipping guidelines below for a smooth shopping experience.

Order Processing

All orders are carefully processed and packed within 24–48 business hours after order confirmation.

✔ Orders placed on weekends or public holidays will be processed on the next working day.
✔ During sale periods, festive seasons, new launches, or high order volume, dispatch timelines may slightly increase.

Estimated Delivery Time

Estimated delivery timelines may vary depending on your location:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Locations: 7–10 business days

Delivery timelines may vary due to courier partner operations, weather conditions, incorrect address details, customer unavailability, or unforeseen circumstances.

Shipping Charges

The Monkey Club offers shipping across India.

Any shipping charges, if applicable, will be displayed at checkout before payment confirmation.

Shipping charges are non-refundable unless the issue is due to a damaged, defective, or incorrect product delivered by The Monkey Club.

Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp so you can track your shipment easily.

Customers are requested to provide accurate contact details, complete address, landmark, and correct PIN code during checkout for smooth delivery.

Failed Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery fails due to incorrect address, unavailable recipient, locked premises, or unreachable contact number, the order may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Delayed Delivery

We try our best to deliver orders within the estimated timeline. However, delays may happen due to courier issues, weather conditions, strikes, public holidays, high order volume, or other situations beyond our control.

The Monkey Club is not liable for delays caused by third-party courier partners, but our support team will assist you with tracking and delivery updates.